| Report Name | CSV file (right-click to save) | Chart |
|---|---|---|
| GOC tickets opened/closed (6 months) by Customer Impact | Excel CSV file | Chart |
| Open tickets snapshot at beginning of Month (6 Months) | N/A | Chart |
| Age of Closed tickets (resolution rates) by Month (6 Months) | Excel CSV file | Chart |
| Age of Open Tickets | N/A | View List |